Hp Officejet Pro 6968 Troubleshooting

Hp Officejet Pro 6968 Problems

When you know the techniques to handle the frequently occurring issues on your printer, you can fix them in a much better way. Read this article to know how to troubleshooting hp officejet pro 6968 printer issues.

HP OFFICEJET PRO 6968 PRINTER WON'T PRINT

 Hp Officejet Pro 6968 Troubleshooting
  • If your printer is not printing, you need to check whether it is turned on. Check whether the electrical outlet you are using is working fine. If you want to verify its functionality, you can connect another electronic device to it.
  • If you have connected your printer and the computer using a USB cable, check whether the USB cable is working fine and the connection is firm enough at both ends. Similarly, if you have connected them over a network, check whether your Internet connection is stable enough.
  • If your printer shows any error codes, fix them with the appropriate solutions. If there is a paper jam on your printer, take out the jammed paper from the specified area and check whether your issue is resolved.
  • If you don't set your printer as the default machine, your printer will not receive the print jobs that you send from the computer. To set your hp officejet pro 6968 problems printer as the default, go to your Windows computer. Click Start and go to the Devices and Printers section. Right-click on your HP OfficeJet printer and select the Set as default printer option.

HP OFFICEJET PRO 6968 NOT PRINTING BLACK

  • If your HP printer is not printing black, check whether the vents of the ink cartridges are clogged. If you find them blocked, clean them with a straight pin. If the ink cartridges are not clogged, check whether you can fix the issue by cleaning the print heads.
  • To clean the print head of your HP OfficeJet printer, go to its control panel and swipe down the dashboard. Tap the Setup icon and select Printer Maintenance. Tap Clean Print head followed by Continue. Once you have cleaned the print heads, print a test page and examine it. If your printer is still not printing black, power cycle your printer.
  • To power cycle your HP printer, turn it on (if it is not already on). Once your printer warms up, disconnect its power cord from its rear port (with your printer turned on). Leave your printer undisturbed for a minute. Reconnect the power cord to your printer's rear port. Try printing a test page when your printer turns on and check whether the issue is resolved.

HP OFFICEJET PRO 6968 PRINTER DRIVER PROBLEM

  • Due to several reasons, you may end up with printer driver issues. The following section explains the problem along with the respective troubleshooting solution.
  • It has been observed that improper installation of the printer driver can lead to significant issues. To fix the problem, you should uninstall the driver from your computer and reinstall it. This step will fix the printer driver issue to some extent.
  • If you cannot locate your HP OfficeJet Pro 6968 printer during the driver setup, download and install the HP Print and Scan Doctor application. This app can help you resolve the printing and scanning issues, and you can get the app directly from HP's official website. Once you have installed HP Print and Scan Doctor, open the app and click the Fix Printing button. Then, it will diagnose the issue and fix it automatically.
  • If you face any problem with the printer driver, update it to the recent version. To get the updated software from HP's official website, visit HP's website from your browser. Enter your printer model and download the driver that supports your OS. Once the driver is downloaded, run the setup file and install the software on your computer by following the on-screen instructions. If you prefer to update the driver from the Device Manager section, open the Run command dialog box by pressing Windows + R. Enter devmgmt.msc in the text field and click OK; When you are directed to the Device Manager section, right-click on your printer driver and select the Update Driver option. Navigate to the Network Adapters section, right-click on your wireless hardware, and choose the Update driver option. On the following screen, click Search automatically for updated driver software.
  • Once the printer driver is updated, restart your computer and check whether the issue is resolved.

HP OFFICEJET PRO 6968 SCANNING ISSUE

Troubleshooting Hp Officejet Pro 6968
  • If you face on your hp officejet pro 6968 problems of scanning issues, check whether your printer shows any error codes. If so, fix them with the appropriate solutions.
  • If there is a paper jam on your printer, you will encounter scanning problems. So, take off all the jammed paper and check whether the issue is resolved.
  • If you have connected your printer and the computer using a USB cable, check whether the connection is firm enough at both ends. Sometimes, disconnecting and reconnecting the cable can help you fix the connection issue. If you find any damage to the cable, replace it with a new one.
  • In case you have connected your printer and the computer over a network, check whether you have connected them to the same network. If you have connected them to different networks, take the necessary steps to connect them to the same network.
  • In case you have enabled the Use Printer Offline and Pause Printing options, you should disable them. To do so, go to the Devices and Printers section. Right-click on your printer and select the See what's printing option. Then, go to the Printer tab and ensure that these two options (Use Printer Offline and Pause Printing) are disabled.
  • Any issue can be fixed to some extent with a power cycle. To proceed further, turn off your printer and disconnect its power cable. After a minute, reconnect the power cord to your printer and turn it on.
  • If there is an issue with the driver, you will face scanning issues. So, reinstall the driver and, if necessary, update the driver to the recent version and check whether your scanning issues are resolved.

HP OFFICEJET PRO 6968 PRINTER ISN'T CONNECTING TO WI-FI

Troubleshooting Hp Officejet Pro 6968
  • If your printer is not connecting to your Wi-Fi network, check whether you can connect it using a USB cable. This helps you identify the signal issues.
  • If you have kept your printer and the router farther, get them closer and check whether your printer connects to the Wi-Fi network.
  • If the print jobs pile up on your printer memory, you will end up with tons of issues. To fix this problem, you should cancel all the print jobs you have sent to your printer so far. To do the same, go to the Devices and Printers section. Right-click on your printer and select the See what's printing option. Go to the Printer tab and select the Cancel All Documents option.
  • If you have changed your router's password, you should update it on your printer settings as well. If you haven't done that yet, do it now and check whether the problem is resolved.
  • Your printer's firmware has to be up-to-date for its proper functioning. You can get the updated firmware from HP's official website. Once you have updated your printer's firmware, check whether you can connect your printer to your Wi-Fi network.
  • In most instances, resetting the printer can help you fix the connection issues. To reset your printer, turn it off and disconnect its power cord. Leave your printer undisturbed for a minute. Then reconnect the power cord to your hp officejet pro 6968 problems and turn it on.
  • If none of the solutions help you fix the issue, reach out to us for technical assistance.

HP OFFICEJET PRO 6968 PRINTER OFFLINE ISSUE

Troubleshooting Hp Officejet Pro 6968
  • If you cannot find your HP Office Pro 6968 printer online, check whether there is an issue with the Internet connection. If you find it unstable, fix it and check whether your issue is resolved.
  • In case you see any error message on the printer control panel, take the necessary action to fix it. If any jammed paper is stuck inside your printer, remove it immediately.
  • In case you have enabled the Use Printer Offline option, your printer will not appear online. To fix the issue, go to the Devices and Printers section. Right-click on your HP OfficeJet Pro 6968 printer and select the See what's printing option.
  • Go to the Printer tab and ensure that the Use Printer Offline and Pause Printing options are disabled.
  • Sometimes, canceling all the print jobs can help you fix the printer offline issue. To do so, go to the Devices and Printers section on your computer. Right-click on your HP printer and select the See what's printing option. Go to the Printer menu and choose Cancel All Documents.

We hope these techniques have helped you Troubleshooting HP OfficeJet Pro 6968 printer. If you still cannot resolve the issue, please don't hesitate to contact us.

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