Hp Officejet Pro 8725 Troubleshooting


Is your HP OfficeJet Pro 8725 not working as expected? Troubleshooting the issue might help you out and get your printer back to work.  You might probably wonder whether it is necessary to troubleshoot your printer. But remember that restarting the device doesn’t help you fix the actual issue. You can do it only when the printer shows a false error. We have discussed a few things about the HP OfficeJet Pro 8725 troubleshooting in this article. Carry out the solutions and learn how to deal with the common problems on your printer.

Fixing The Connection Problem

When there is a communication breakdown, your printer won’t be able to print or scan any documents. To fix the connection problems, you can make use of the HP Print and Scan Doctor diagnostic tool.

  • For a USB connection problem, check the cable connected at both end ports. If your USB cable is faulty, replace it with a standard one.
  • For a wireless connection problem, check the wireless connection status by printing a network configuration report.
  • Reduce Wi-Fi interference and make sure that the wireless settings are correct.
  • If necessary, use the WPS Push Button configuration.
  • When the HP OfficeJet Pro 8725 troubleshooting steps don’t fix the network connection problem, reset the network settings to their factory defaults.

Fixing Paper Jam

  • When a paper is stuck inside the printer, turn off the power.
  • Let the printer cool down for a while.
  • Remove the paper tray out of the printer.
  • Check the gap in the printer to reach the jammed paper.
  • Gently remove the paper stuck inside the printer.
  • Re-fix the paper tray and restart your printer.

Fixing The Printing Issue

At certain times, you might encounter printing issues on your HP OfficeJet Pro 8725 printer. Although it is critical to identify the actual cause behind the printing issue, the rope of your hope is still in our hands. Carry out these steps to fix the printing issue within a few minutes.

  • First, check if your printer is ready before you print something.
  • Next, check if the connection between your printer and Windows computer is stable.
  • Open the Print dialog box on your computer and check the selected printer name in the drop-down menu.
  • Click on Preferences or Properties. Check the print settings and perform the necessary changes.
  • Click OK and go to Control Panel.
  • Select the Devices and Printers option and click on your printer icon.
  • Check if the status is online. If not, right-click the icon and select the See what’s printing option.
  • Cancel the pending print jobs and click the Printer tab to deselect the Use Printer Offline option.
  • If you have not yet set your printer as default, do it first.

This should fix the printing issue. If the problem persists, reinstall the printer driver. If you are stuck during the HP OfficeJet Pro 8725 troubleshooting process, contact our technical experts for assistance in resolving it.

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