Hp OjPro 8720 Troubleshooting


Troubleshooting The Connection Issue

HP manufactured the hp OfficeJet Pro 8720 model to support the Wi-Fi, USB, Ethernet, Wi-Fi Direct, and Near Field Communication options. But sometimes, you might end up with a communication error because of several reasons. To get rid of the connection error, follow these steps and know how to do hp OfficeJet Pro 8720 Troubleshooting.

For the USB connection problem, disconnect and reconnect the USB cable to the printer. Ensure that you are using a standard USB cable. If the USB port is damaged, try to connect the cable to a different port.

Hp Officejet Pro 8720 Troubleshooting

Note: The same applies to the Ethernet connection problem.

For the wireless connection error, print a network configuration report using the printer control panel. Verify the wireless network settings and perform the necessary changes. If the problem persists, reduce Wi-Fi interference and use a different wireless connection method to connect your printer to your wireless network.

Troubleshooting The Printing Issue

Printing issues can happen many times even by a small mistake made by the user. This HP OfficeJet Pro 8720 troubleshooting article will help you fix the printing issues.

  • First, check if your printer is powered on while printing your document.
  • Next, check if the paper tray is loaded with enough paper.
  • Verify if the connection between your printer and computer is stable.
  • Launch the Print dialog box on your computer.
  • Check if the HP OfficeJet Pro 8720 printer is selected from the drop-down menu.
  • Click on Preferences or Properties. This will open the printer properties window. Check the print settings.
  • Open Control Panel on your Windows computer and click the Devices and Printers tab. Check your printer status.
  • Hp Officejet Pro 8720 Troubleshooting
  • If the status is offline, set your printer as default.
  • Troubleshooting Hp Officejet Pro 8720
  • Right-click the printer icon and select the See what’s printing option.
  • Cancel the pending print jobs, if any.
  • Click the Printer tab at the top-left corner of the window.
  • Disable the Use Printer Offline option.

Troubleshooting The Scan Issue

Scanning is made easier with HP OfficeJet Pro 8720. Troubleshooting the scanning issue will be easier with these instructions.

  • Check if the original document is placed properly on the scanner glass.
  • Open the HP printer software and check the scan settings.
  • If you can’t open the HP printer software, run it with administrator rights.
  • Verify and ensure that the scanning software is compatible.
  • If necessary, download the HP Print and Scan Doctor diagnostic tool.
  • Run the tool and select your printer’s name.
    Hp Officejet Pro 8720 Troubleshooting
  • Click the Fix Scanning button and let the tool fix the scanning issues automatically.

If you want to know how to do HP OfficeJet Pro 8720 troubleshooting , feel free to reach our technical experts.

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