Hp Officejet Pro 8720 Offline Problem

Hp Officejet Pro 8720

If your HP OfficeJet pro 8720 printer shows an offline message, it cannot communicate with the computer. The offline printer problem may occur due to the connectivity, port set up, or printer issue. You can solve the printer offline issue by following the below instructions.

SET THE PRINTER AS DEFAULT:

  • Click on the Start button on your computer and search for the Control Panel option.
  • Now, select the Hardware and Sounds option from the control panel.
  • Choose the Devices and Printers option.
  • Now, right-click on your HP printer and select Set as default printer.

Here are the simple steps fix the hp officejet pro 8720 offline problemfor both connection methods without much further ado.

FOR WINDOWS 10:

  • Select the Start button on your computer and click on the Settings option.
  • Choose the Devices menu and select the Printers & Scanners option.
  • Make sure to deselect the Let Windows manage my default printer option.
  • Now, select your printer from the list.
  • Choose the Manage option and click on the Set as default button.

CHECK THE PRINTER STATUS:

  • Select the Start menu and navigate to the Control Panel option.
  • Now, choose Hardware and Sounds Devices and Printers from the control panel.
  • Right-click on your HP printer and select See what’s printing > Printer.
  • Disable the Use Printer Offline option.
  • Now, check whether the printer is back in online mode.
Hp Officejet Pro 8720 Offline Check The Printer Status

RE-CONNECT THE PRINTER:

  • Turn off your printer and unplug the power cord from the printer’s rear and the electrical outlet.
  • Restart your computer and wait for some time to power on your printer.
  • Now, plug the power cord into the back of the printer and an electrical outlet.
  • Turn on your printer.
  • By using the HP Smart software or HP wireless setup wizard, connect your printer to the network.
  • Now, print a test page to check that the printer is working correctly.

REINSTALL THE PRINTER DRIVER:

  • Open the Control Panel window on your computer.
  • Now, select the Hardware and Sounds option.
  • Choose the Devices and Printers option.
  • Right-click on your HP printer driver and click on the Remove Device option.
  • After uninstalling the printer driver, reinstall the hp oj pro 8720 printer driver on your computer. Then print a test page to check whether the printer is working correctly.

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