Hp Officejet Pro 8710 Will Not Print On Cardstock

Hp Officejet Pro 8710

“Is your HP OfficeJet Pro 8710 printer not printing on a cardstock?” If yes, try these simple troubleshooting instructions to fix it.

Using the recommended media type

As the first step of troubleshooting the “HP Officejet Pro 8710 printer not printing on cardstock” problem, check whether the recommended media type is installed on your printer. If not, remove and reload the recommended one. The media weight supported by this multi-functional printer is up to 200 g/m2, i.e., 110 lb. So, if you have loaded more than the recommended weight, there is a chance for this problem to occur. Therefore, remove the overloaded media from the printer and try to print.

Loading the cardstock correctly

Check whether the cardstock is loaded properly into your printer. If not, remove and reload it properly.

Configuring the print settings

Sometimes, misconfigured print settings can also lead to these kinds of problems. Check whether the Cardstock media type is selected in the Print Properties dialog box. If not, select it now. Note: The following instructions are suitable only for the Windows OS-based computer.

  • Open the Devices and Printers screen.
  • Locate and right-click on your HP OfficeJet Pro 8710 printer.
  • Click on the Printing Preferences option.
  • Now, the print properties dialog box will open.
  • Click on the Paper/ Quality tab.
  • Navigate to the Media section.
  • Check if the Cardstock option is selected. If not, choose it and try to print.

Reinstalling the printer driver

An incorrect printer driver installation can also lead to the “HP Officejet Pro 8710 printer not printing on cardstock” issue. In this case, uninstall the printer driver completely and reinstall its latest version on your computer.Note: The following instructions explain how to reinstall the HP OfficeJet Pro 8710 printer driver on a Windows computer.

  • On the Programs and Features screen, select your printer and click the Uninstall button.
  • Now, go to the Devices and Printers screen and select your printer.
  • Right-click on the selected printer.
  • Click Delete. Open the Run command.
  • Type the printui.exe /s command and tap Enter.
  • Go to the Drivers tab in the opened window.
  • Select your printer driver and delete it.
  • Similarly, open the Print Server Properties dialog box and delete the printer.
  • Restart your Windows computer if prompted.
  • After your computer restarts, download the latest version of the printer driver and install it.

Updating the printer firmware

If you’re encountering the “HP OfficeJet Pro 8710 will not print on cardstock” problem even after installing the correct and latest version of the driver, check for the firmware update and install (if available) it on your computer.

Contact us to know more about fixing the “HP OfficeJet Pro 8710 will not print on cardstock” problem.

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