The HP Officejet Pro 8020 printer has a built-in 2.65-inch touchscreen color graphic display, which is much better than a simple monochrome display. The printer is pretty much capable of undertaking repetitive printing tasks in much less time. Also, it is worth mentioning that HP OfficeJet Pro 8020 supports both duplex printing and duplex scanning. Due to the advanced Wi-Fi support, the printer can be easily connected to both 2.4 GHz and 5 GHz bands. The printer can also be easily connected with Dropbox, Google Drive, Apple AirPrint, Mopria Print Services, and so forth. Your pages can be printed at around 24 pages per minute (ppm) for black prints and 20 ppm for color prints. In the below sections, we have provided solutions for some of the commonly occurring issues on the HP OfficeJet Pro 8020 printer. Make sure that you follow the HP OfficeJet Pro 8020 troubleshooting steps in an orderly manner to solve the printer problems.
Troubleshooting 1 - Printer not connected:
Troubleshooting 2 - Printer offline:
Follow the below steps on your computer.
Troubleshooting 3 - Paper jam issue:
Some of the common reasons for the occurrence of paper jams are given below.
Troubleshooting 4 - Scanner not working:
These are some of the methods that can be applied to your HP OfficeJet Pro 8020 Troubleshooting. If we have missed any of the issues, then call us to get clarifications.