Hp Officejet Pro 6960

HP OFFICEJET PRO 6960 TROUBLESHOOTING

The HP OfficeJet Pro 6960 printer works really well. But when it does not meet your expectations, you’ll have to ensure that the printer is connected properly. Since this HP ojPro 6960 printer troubles you with some common errors, such as not printing properly, offline status, or printing blank pages, refer to this page to know about the detailed solutions for every error.

HP OJPRO 6960 PRINTER WON’T PRINT

This HP ojpro 6960 printer does not allow you to print at times. This can be resolved quickly by referring to the steps mentioned below.

  • To begin with, you’ll have to check whether the supplied power cord is properly connected at both ends. You’ll have to check whether the printer driver is downloaded properly on your computer.
  • Now, you’ll have to check whether the printer is turned on.
  • Check whether the printer is installed with the ink cartridges. If the printer does not have ink cartridges with sufficient ink in them, you’ll have to replace the ink cartridge with a new one.
Hp Officejet Pro 6960 Troubleshooting

Here’s how to replace the cartridge.

  • Open the ink cartridge access door.
  • Now, take out the empty ink cartridge from the respective cartridge holder.
  • Now, you’ll have to take out the new cartridge. Unwrap the new ink cartridge package.
  • Insert it inside the cartridge holder. You’ll have to ensure that the cartridge is locked properly.
  • Later, close the ink cartridge access door.

It’s time to get back to work. Begin the printing process and check whether the HP ojpro 6960 printer is actually printing or not.

OFFICEJET PRO 6960 NOT PRINTING BLACK

Does your HP OfficeJet Pro 6960 printer not print in black? Simple. You’ll have to ensure that the print settings are properly set, and the printer is ready to do the task.

Some of the common solutions that need to be performed are:

  • Checking the print settings
  • Verifying whether the printer is turned on
  • Ink cartridge replacement
  • Run the print quality diagnostic report
  • Clean the printhead 
  • Check the paper settings
  • Reset the printer

Ensure that you perform the above-mentioned solutions as they might help you resolve the problem. So, perform the solutions as described.

Hp Officejet Pro 6960 Troubleshooting

PRINTER DRIVER PROBLEM

The HP OJPro 6960 printer driver might not be downloaded properly, or it might trouble you with some common errors. Here’s how to troubleshoot the HP OJPro 6960 printer driver problem.

  • Initially, you’ll have to check whether the correct printer driver is downloaded on your computer. If the HP OfficeJet Pro 6960 printer driver isn’t downloaded, check this section to troubleshoot the problem.
  • Go to the official HP website on your Windows computer.
  • Enter the printer name in the search bar and then click Search.
  • Choose the correct printer driver and click Download next to the preferred printer driver.
  • You’ll have to double-click the printer icon. It begins the installation.

Thus, the problem will be fixed now.

SCANNING ISSUE

Is your printer not scanning properly? Here’s how to troubleshoot the HP OJPro 6960 scanning issue.

  • To begin with, check whether the printer is turned on. Ensure that the HP OJPro 6960 printer’s scanner glass is loaded with the originals. If not, load the originals without any further delay and ensure that you scan the documents again.
  • Later, you’ll have to ensure that the correct scanner driver is downloaded. If the HP OJPro 6960 scanner driver is not downloaded, ensure that you download it again. Change the scan settings accordingly.

HP OFFICEJET PRO 6960 PRINTER ISN'T CONNECTING TO WI-FI

Is your HP OfficeJet 6960 printer not connecting to Wi-Fi? Not a problem. Look at this section to troubleshoot the network connection issue.

  • Check the wireless signal strength. It helps you resolve the problem very quickly. Now, you need to use the HP Print and Scan Doctor. It mostly fixes the problem. Here’s how to use it.
  • Initially, download HP Print and Scan Doctor.
  • Now, you’ll have to run the diagnostic tool. Suppose you haven’t created an account yet, just ensure that you’ve created it and follow the prompts for troubleshooting this printer’s Wi-Fi issue.
Hp Officejet Pro 6960 Troubleshooting

HP OJPPRO 6960 PRINTER OFFLINE ISSUE

Are you having trouble with this 6960 printer? Is it troubling with an offline issue? Not a problem. It can be resolved by referring to the steps given below. Here’s how to troubleshoot the offline printer issue.

  • Cancel all the print jobs
  • Disable Use Printer Offline
  • Reset the printer

To know more about Hp Officejet Pro 6960 Troubleshooting issues follow our site and if you need any remote assistance call our tech team.

Copyright © 2022 - 2023 hp-ojpro.com | All rights are reserved.

Call Us