HP OfficeJet Pro 8625 is an all-in-one wireless printer known for its extraordinary performance. However, a printer may start to malfunction over a period of time. But, it is not necessary to look for a technician all the time. Instead, you can fix the issue all by yourself without much effort. This article gives you the best techniques for HP Officejet Pro 8625 Troubleshooting.

Printer offline

You cannot pinpoint a single reason when your printer goes offline. It is because there are so many factors that impact the wireless connection of your printer. However, when you can deal with an offline printer with the proper troubleshooting techniques, you can resolve the complete issue without any external assistance. Try out the simple procedures given below to fix an offline printer.

Disable Use Printer Offline

  • If you have enabled Use Printer Offline, your printer will not show up online.
  • In that case, go to the Devices and Printers section. Right-click on your HP printer and choose the See what’s printing option.
  • Then, click the Printer tab and disable Use Printer Offline

Set your printer as the default

  • You should also keep your HP OfficeJet Pro 8625 troubleshooting as the default one. When you fail to do that, your printer will not respond to your commands.
  • Instead, the printer that you have set as the default will receive all the print jobs you send from your computer.
  • So go to the same Devices and Printers section, right-click on your printer and choose the Set as default printer option.

Check your connections

  • Connections play their part. So, if you have connected your printer and the computer using a USB cable, check whether the connections are firm enough at both ends.
  • If required, change your USB cable. In case you have connected your printer and the computer over the network, verify whether you have connected them over the same network.
  • If you haven’t done that, you will probably end up with trouble.
HP Officejet Pro 8625 Troubleshooting

Printer not connected to Wi-Fi

If you cannot connect your HP OfficeJet Pro 8625 printer to your Wi-Fi, you can fix the issue with the proper solutions. Go ahead with the techniques mentioned below and fix the connection issues.

  • If you have connected your printer via the Wi-Fi setup wizard, check whether you have entered the correct SSID and the password of your router.
  • It is also recommended to keep your printer in close proximity to your router. When you keep them farther, you will face connection issues.
  • A printer driver is responsible for the communication between the printer and the computer.
  • So, if there is an issue with your printer driver, you should update it to the recent version to ensure the printer’s overall performance. You can get the updated printer driver from HP official website.
  • Whatever the issue is, you can fix it with a simple power cycle. To do it, turn off your printer and disconnect it from the power source. Let your printer be undisturbed for a minute. Then, reconnect the power cable to your printer and turn it on.

Paper jam 

  • A paper jam can occur anywhere inside the printer. Whenever your printer encounters a paper jam issue, it will not print anything. However, the issue can be fixed by removing the jammed paper from the exact area. 
  • When there is a paper jam inside your printer, remove all the jammed paper from the output tray. Check whether you can find any jammed paper inside the duplexer. If so, take them off carefully. In the same manner, check the automatic document feeder and Tray 2. If you find any jammed paper there, take them out carefully. Once you have cleared all the jammed paper, check whether the error code has disappeared.
  • A paper jam can significantly impact your productivity. So, when you take a few measures, you can prevent the paper jam to some extent. Always load neat sheets into the paper tray. When you load curled or damp sheets, the chances of the paper jam are significantly high. Also, make sure not to load the sheets beyond the indicated limit. When you take these simple precautions, you can get rid of paper jams to some extent.

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