The most common problem that occurs on your printer is a paper jam. Paper jam often occurs due to the loading paper being stuck together, curled, or bent. Overloading the paper tray, or using paper that is not appropriate for your printer can also cause paper jams. The paper needs to load smoothly inside the tray to avoid jamming. Let’s see some of the processes of how to remove the jammed paper from your HP OfficeJet Pro 6978 printer.
Clear paper jam from input tray:
Clear paper jam from a print zone:
Clear paper jam in Automatic Document feeder:
Basic troubleshooting steps to avoid paper jams:
These are the solutions for fixing the HP OfficeJet Pro 6978 paper jam problem. Try printing and check whether the problem is solved. In case you’re facing any issues, just contact our technical support.